How do I clean my nonstick pan? Washing nonstick cookware by hand helps pans to last much longer. Use a mild dish washing detergent, warm water and a sof...

Why does my nonstick cookware have an odor? That's a good question! This is not a common occurrence with nonstick coatings. This might occur if y...

Why are my knives dull? Daily use of your cutlery can dull the blades however, this is a normal occurrence. When blades are sharp, you use less pressur...

What is the difference between overheating and boil dry? Differences between overheating a pan vs boiling dry a pan are listed below. Overheating or bo...

What product can I use on my Halogen stove top? Any flat bottom product that has a totally flat and smooth base may be used on a Halogen stove top. Do ...

What can cause stainless steel product to pit? Stainless steel product can shows signs of pitting when salt is added to cold water.  This can cause fas...

Why have my silicone handles become 'sticky'? Sticky film build up on silicone or rubberized handles can occur when grease or oils are allowe...

Why can't cooking sprays be used on non stick product? You should avoid the use of aerosol nonstick cooking sprays on nonstick product. An invisi...

My lid is stuck to the pot, how do I remove it? The difference in temperature between hot air inside the pot when covered with a lid and the cooler air...

What can cause a pan to warp? Product can become warped or 'out of round' from extreme temperature changes. Washing a hot pan in cold water can...