Order Help
How do I cancel my order? We strive to get orders out to you as soon as possible. You may cancel the order as long as our warehouse has not begun proces...
Fri, Aug 21, 2020 at 9:45 PM
What can I do if my purchase has missing and/or damaged pieces? On rare occasion products may be damaged during transport to the retailer. If your newl...
Fri, Aug 21, 2020 at 9:40 PM
What method of payment do you accept? We currently offer the following payment options when placing an order for you or placing your order online: ...
Fri, Aug 21, 2020 at 9:43 PM
What if I receive a damaged item? We are sorry you have received a damaged item from PotsandPans.com. Please follow one of the two options below: Pl...
Fri, Aug 21, 2020 at 9:43 PM
What if I receive the wrong item? We apologize if we have shipped you an incorrect item from our website. Please follow one of the three options below:...
Fri, Aug 21, 2020 at 9:49 PM
Do you ship to P.O. boxes? Yes, we can ship to Post Office boxes via the United States Postal Service (USPS) only.
Fri, Aug 21, 2020 at 9:46 PM
How do I reroute my order to another address? Thank you for your inquiry. Please contact UPS directly by calling 1-800-Pick-UPS (1-800-742-5877) with y...
Fri, Aug 21, 2020 at 9:54 PM